COMM 400 WEEK 4 Individual: Communication Channel and Context Matrices

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COMM 400 WEEK 4 Individual: Communication Channel and Context Matrices

Description

COMM 400 WEEK 4 Individual: Communication Channel and Context Matrices

COMM 400 WEEK 4 Individual: Communication Channel and Context Matrices

CommunicationChannel andContext Matrices

 

Part I – Communication Channel Matrix

 

Fill in descriptions of the characteristics and examples, pros, cons, and recommended etiquette of each communication channel.

 

 

Communication channel Characteristics and examples Pros Cons Etiquette for managers and staff
Personal E-Mail        
Company-WideE-Mail        
Phone Call        
Teleconference        
Virtual Meeting or Web Conference        
Face-to-Face Meeting        

 

Part II – Communication Context Matrix

 

Recommend and provide justification for the appropriate communication channel you would use in the following contexts. In your 3- to 5-sentence justification, explain whether thechannels may vary according to company size or culture.

 

 

Situation

 

Recommended Channel

(specify the type of intrapersonal, interpersonal, public, mass, orcomputer-mediated context channel)

Justification
Publicizing a change in employee benefits    
Handling a conflict situation between virtual teams    
Handing a conflict situation between a manager and an employee    
Detailing a new procedure to a small number of employees    
Training a team on a new software program    
Explaining a new process to the company    
Announcing promotions    
Announcing the termination of a dangerous employee    
Announcing a major reorganization    
Announcinga major layoff cycle    

 

 

Add References Below of sources used.

 

References:

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COMM 400 WEEK 4 Individual: Communication Channel and Context Matrices